FAQ’s

This Question is asked Frequently, We offer a hassle-free exchange/refund policy within 14 days of receiving your order. Please visit our “EXCHANGE & RETURNS” for detailed instructions.

Our dedicated customer care team can be reached through “Contact Hove” section on our website. You can also email us at contactus@hoveofficial.com or call our number at +92 327 2624432.

We accept a variety of payment methods, including COD(Cash on Delivery), credit/debit cards and online payment gateways. You can find the complete list during the checkout process.

Our standard delivery time is 3 to 4 working days for domestic orders. Please refer to our “Shipping & Deliveries” for more details.

To place an order, simply select your desired products, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase. For more details refer to our “How to Buy” Section.

You can cancel your order within 24 hours of placing it by contacting our customer care team. Otherwise Order will be process.

In the rare event that you receive a damaged product, please contact our customer care team immediately. We will initiate the return and replacement process.

Rest assured, your personal information is highly secure with us. We employ robust encryption and follow strict privacy protocols. For more details, visit our “Privacy Policy“.

To recover your website account, visit the login page and click on the “Forgot Password” link. Follow the instructions sent to your registered email.

We have FLAT Shipping 299 PKR + FBR POS Fee 1 PKR will be charged on order within Pakistan. You can view charges during the checkout process.

Please get in touch with our Customer Care Team if you have questions or concerns about specific item.

There may be slight variations in color between the actual product and the images on our website due to monitor settings and lighting conditions. We strive to provide accurate representations.

If you need our support, you can reach out through the “Contact Hove“page, email, or phone. Our team is here to assist you with any inquiries or concerns.

To create an account, click on the “Sign Up” or “Register” option on our website’s homepage. Fill in the required information and follow the prompts.

Log in to your account, navigate to the “Account Settings” or “Profile” section, and you can easily update/edit your billing and shipping address details.